This Schedule is intended to set out some specific terms that apply to the use of PropertyPal’s Agent Advantage® Services, including Agent Advantage Valuations (Valuations), Agent Advantage Comparables (Comparables),Agent Advantage Intelligence (Intelligence) and Agent Advantage Inbox Pro (Inbox Pro) together Agent Advantage.

 They form part of PropertyPal’s General Terms as set out above. Any terms with capitals used in these Product Terms have the meanings set out in the General Terms.

1.  VALUATION

Agent Advantage Valuation currently comprises the inclusion of a ‘Request a Valuation’ button on a customer’s residential sales property details pages. Leads are submitted via email to the Customer.

To comply with data protection law, Customers / agents must ensure that they do not contact the user for anything other than progressing that valuation enquiry and do not opt that user into any mailing lists without their express consent.

2.  COMPARABLES

Agent Advantage Comparables allows Customers a tool to review comparable properties when preparing a valuation report for a customer, and a template to populate that report using historic listing data from PropertyPal and importing details of the previously listed comparable properties (which the Customer considers most directly relevant - this feature being fully customisable).

Elements of the reporting template are customisable, allowing Customers to insert the relevant personnel’s biography, qualifications and other details (including the Branch or individual’s track record of property sales in a given area), and to include their own bespoke comparable properties.

Customers can also customise the valuations applied for the property, including a range of values, factors justifying their valuation and other valuation specific detail, including recommended go to market price.

The manually inserted data will not be used by PropertyPal other than for the purposes of report generation through the Services.

As noted in our General Terms, Customers must ensure that valuation reports are only produced for specific customers, on request, with respect to specific properties of interest to those customers, and that they otherwise adhere to fair usage restrictions (for example, producing bespoke reports as a sales tool and posting these on an unsolicited basis to prospective customers is prohibited).

3.  INTELLIGENCE

The Intelligence tool is a management and reporting tool allowing Customers to access various statistics pertinent to their listings on PropertyPal, including Branch Performance, Branch Performance Trends, Branch Comparisons, Market Positioning and Comparison Trends through a management portal, which can all be filtered to particular geographic areas, categories, types and various other property data all over customisable time periods.

The Customer is responsible for ensuring that it sets appropriate access credentials for its authorised users accessing that Customer’s portal on the Intelligence tool.

Customer acknowledges that the information (other than its internal management information) provided by the Intelligence tool is meant for its internal business purposes only and should be treated as Confidential Information pursuant to PropertyPal’s General Terms.

Among other things, this means that this Confidential Information, cannot be used in any external or public communications or marketing material, particularly if the Customer is attempting to associate the identity of any anonymised competitors.

If Customer breaches these restrictions, it will be in breach of contract and this may at, PropertyPal’s discretion resulting in a temporary or permanent suspension access to the Agent Advantage Services, or alternatively the Customer’s Agreement may be terminated for breach. Again, at PropertyPal’s discretion, this may be notwithstanding that the Customer is still required to pay (and charged for) the full subscription fees associated with Customer’s account for the remainder of any live subscription.

4.  INBOX PRO

Agent Advantage Inbox Pro allows Customers to manage PropertyPal and your PropertyPal built website enquiries in one place. You can view and respond to enquiries on a Property / Development Unit basis, manage all enquiries from an individual, respond using set personalised instant auto replies and create custom response templates. 

Customers on a Membership plan will avail of the pro version of Inbox, while all other Pay Per Listing customers will avail of the lite version, which will allow you view and respond to incoming enquiries, but without the added benefit of using auto replies and response templates.