Absolutely! Inbox Pro simplifies the process of responding to multiple enquiries simultaneously. You can utilise the powerful batch response feature to efficiently address numerous enquiries at once. This not only saves you time but also ensures a consistent and prompt response to all your leads.&nbsp;Managing high volumes of enquiries has never been more convenient with the Inbox Pro bulk reply functionality.&nbsp;<img src="/media/bulk_reply_144a155969/bulk_reply_144a155969.jpg" alt="bulk-reply.jpg" srcset="/media/thumbnail_bulk_reply_144a155969/thumbnail_bulk_reply_144a155969.jpg 233w,/media/small_bulk_reply_144a155969/small_bulk_reply_144a155969.jpg 500w,/media/medium_bulk_reply_144a155969/medium_bulk_reply_144a155969.jpg 750w,/media/large_bulk_reply_144a155969/large_bulk_reply_144a155969.jpg 1000w," sizes="100vw">&nbsp;To chat with us or to book a demo for Inbox Pro, fill in your details below and a member of the team will be in touch.

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Yes, Inbox Pro seamlessly integrates with your PropertyPal built website, allowing you to effortlessly manage enquiries originating from both PropertyPal and your dedicated website. This feature ensures consistent and prompt customer service, regardless of the lead source. Simply look the lead source tag under the address on the enquiry list and detail screens to identify the origin of each lead.&nbsp;<img src="/media/enquiries_7fa8737f4e/enquiries_7fa8737f4e.jpg" alt="enquiries.jpg" srcset="/media/thumbnail_enquiries_7fa8737f4e/thumbnail_enquiries_7fa8737f4e.jpg 232w,/media/small_enquiries_7fa8737f4e/small_enquiries_7fa8737f4e.jpg 500w,/media/medium_enquiries_7fa8737f4e/medium_enquiries_7fa8737f4e.jpg 750w,/media/large_enquiries_7fa8737f4e/large_enquiries_7fa8737f4e.jpg 1000w," sizes="100vw">&nbsp;Furthermore, our ongoing developments aim to extend this capability to accommodate leads from any source. Whether generated from your independently hosted website or any other portal, Inbox Pro will empower you to manage enquiries from any source in one central place. To chat with us or to book a demo for Inbox Pro, fill in your details below and a member of the team will be in touch.

Customising template responses and auto-replies in Inbox Pro is made easy through the "Handlebars" template language. This dynamic language allows you to insert placeholders into the content, which are then processed and replaced when the template is utilised, resulting in the creation of the final message. &nbsp;You can leverage a variety of placeholders to personalise your messages:<ul><li>{{PersonTelephone}}: Enquirer's telephone number</li><li>{{PersonEmail}}: Enquirer's email address</li><li>{{PersonName}}: Enquirer's full name as provided in the enquiry</li><li>{{ListingType}}: Indicates whether the enquiry is related to a "property" or a "development"</li><li>{{NewHome}}: Boolean value, either true or false</li><li>{{PropertyType}}: Specifies the property type, such as Residential, Land, Commercial, Farm</li><li>{{SaleRent}}: Indicates whether the property is for Sale or Rent</li><li>{{Status}}: Describes the property status, such as For Sale, Under Offer, etc.</li><li>{{Address}}: Displays the address of the property</li><li>{{AccountName}}: Full name of the PropertyPal account</li><li>{{OrganisationName}}: Name of the organisation (excluding the branch name)</li><li>{{BranchName}}: Branch name</li><li>{{ContactEmail}}: Main contact email of the branch</li><li>{{ContactTelephone}}: Main contact telephone of the branch</li></ul>To ensure correct processing, enter these variables into the template exactly as presented above, enclosed in {{ and }}, without spaces or punctuation and adhere to the specified types. At present, templates support plain text only. However, upcoming enhancements will include support for basic formatting such as bold and italics. To chat with us or to book a demo for Inbox Pro, fill in your details below and a member of the team will be in touch.

Inbox Pro offers different ways to handle enquiries. Whether it's about a specific property, a new development or from individual clients, you have dedicated views for each.&nbsp;<img src="/media/person_view_53dfffc6d6/person_view_53dfffc6d6.jpg" alt="person-view.jpg" srcset="/media/thumbnail_person_view_53dfffc6d6/thumbnail_person_view_53dfffc6d6.jpg 233w,/media/small_person_view_53dfffc6d6/small_person_view_53dfffc6d6.jpg 500w,/media/medium_person_view_53dfffc6d6/medium_person_view_53dfffc6d6.jpg 750w,/media/large_person_view_53dfffc6d6/large_person_view_53dfffc6d6.jpg 1000w," sizes="100vw">&nbsp;For individual inquiries, you can create personalised responses. If you want to save time, Inbox Pro also provides features for auto responses and handling multiple enquiries at once. This flexibility makes managing and responding to messages a breeze.<img src="/media/property_enquiry_3314e561c9/property_enquiry_3314e561c9.jpg" alt="property-enquiry.jpg" srcset="/media/thumbnail_property_enquiry_3314e561c9/thumbnail_property_enquiry_3314e561c9.jpg 232w,/media/small_property_enquiry_3314e561c9/small_property_enquiry_3314e561c9.jpg 500w,/media/medium_property_enquiry_3314e561c9/medium_property_enquiry_3314e561c9.jpg 750w,/media/large_property_enquiry_3314e561c9/large_property_enquiry_3314e561c9.jpg 1000w," sizes="100vw">&nbsp;&nbsp;To chat with us or to book a demo for Inbox Pro, fill in your details below and a member of the team will be in touch.

Auto-responses in Inbox Pro are tailored to the specific type of property for which an enquiry is received. This customisation allows you to set distinct auto replies for Residential Sales properties as opposed to Residential Rental properties. For instance, you might want to guide a potential tenant to a rental application form.&nbsp;To configure these auto responses, simply navigate to the dedicated Auto Replies tab within the Inbox section. Here you can effortlessly set up your automatic responses for each category, ensuring a prompt and relevant reply to your customers. Keep in mind, you have the flexibility to enable or disable these auto responses as needed.&nbsp;<img src="/media/auto_reply_c59fe461b9/auto_reply_c59fe461b9.jpg" alt="auto-reply.jpg" srcset="/media/thumbnail_auto_reply_c59fe461b9/thumbnail_auto_reply_c59fe461b9.jpg 233w,/media/small_auto_reply_c59fe461b9/small_auto_reply_c59fe461b9.jpg 500w,/media/medium_auto_reply_c59fe461b9/medium_auto_reply_c59fe461b9.jpg 750w,/media/large_auto_reply_c59fe461b9/large_auto_reply_c59fe461b9.jpg 1000w," sizes="100vw">&nbsp;When an enquiry comes through, Inbox Pro will seamlessly dispatch your configured response to the user. To chat with us or to book a demo for Inbox Pro, fill in your details below and a member of the team will be in touch.&nbsp;

In the case of a New Development, if a potential customer opts to 'Contact All', the enquiries will be delivered to both agents' inboxes. You can easily identify which agent has received the particular enquiry by checking the message, which will indicate "This enquiry has been sent to: {Agent Name}."&nbsp;<figure class="image image_resized" style="width:77.41%;"><img src="/media/joint_agents_dropdown_247098652d/joint_agents_dropdown_247098652d.jpg" alt="joint-agents-dropdown.jpg" srcset="/media/thumbnail_joint_agents_dropdown_247098652d/thumbnail_joint_agents_dropdown_247098652d.jpg 220w,/media/small_joint_agents_dropdown_247098652d/small_joint_agents_dropdown_247098652d.jpg 500w,/media/medium_joint_agents_dropdown_247098652d/medium_joint_agents_dropdown_247098652d.jpg 750w,/media/large_joint_agents_dropdown_247098652d/large_joint_agents_dropdown_247098652d.jpg 1000w," sizes="100vw"></figure>&nbsp;However, if the customer specifically directs their enquiry to only one agent, your joint agent will not have visibility of that particular enquiry. This distinction ensures that each agent receives relevant enquiries and maintains a clear understanding of their respective customer interactions.&nbsp;<figure class="image image_resized" style="width:86.86%;"><img src="/media/dev_enquiry_multiple_agents_94b2221800/dev_enquiry_multiple_agents_94b2221800.jpg" alt="dev-enquiry-multiple-agents.jpg" srcset="/media/thumbnail_dev_enquiry_multiple_agents_94b2221800/thumbnail_dev_enquiry_multiple_agents_94b2221800.jpg 232w,/media/small_dev_enquiry_multiple_agents_94b2221800/small_dev_enquiry_multiple_agents_94b2221800.jpg 500w,/media/medium_dev_enquiry_multiple_agents_94b2221800/medium_dev_enquiry_multiple_agents_94b2221800.jpg 750w,/media/large_dev_enquiry_multiple_agents_94b2221800/large_dev_enquiry_multiple_agents_94b2221800.jpg 1000w," sizes="100vw"></figure> To chat with us or to book a demo for Inbox Pro, fill in your details below and a member of the team will be in touch.

In the event of any challenges with your company email hosting, you can still oversee and handle all your customer enquiries using Inbox Pro.&nbsp;Our platform ensures uninterrupted communication capabilities, allowing you to continue sending auto-replies, conducting bulk updates and maintaining that personal touch through individual responses. This means you can stay connected with your customers even when facing internal system issues, ensuring a smooth and uninterrupted customer engagement experience. To chat with us or to book a demo for Inbox Pro, fill in your details below and a member of the team will be in touch.

We provide two versions of the software tailored to meet varying needs. The Lite version is accessible to those on pay-per-listing plans, ensuring comprehensive functionality. &nbsp;For those on a monthly membership plan, the Inbox Pro version offers an enhanced set of features. Explore the breakdown of these features below to make the most out of your subscription.&nbsp;<figure class="image image_resized" style="width:81.22%;"><img src="/media/tiered_membership_plan_4dbda0c152/tiered_membership_plan_4dbda0c152.jpg" alt="tiered-membership-plan.jpg" srcset="/media/thumbnail_tiered_membership_plan_4dbda0c152/thumbnail_tiered_membership_plan_4dbda0c152.jpg 121w,/media/small_tiered_membership_plan_4dbda0c152/small_tiered_membership_plan_4dbda0c152.jpg 389w,/media/medium_tiered_membership_plan_4dbda0c152/medium_tiered_membership_plan_4dbda0c152.jpg 583w,/media/large_tiered_membership_plan_4dbda0c152/large_tiered_membership_plan_4dbda0c152.jpg 777w," sizes="100vw"></figure>&nbsp;To chat with us or to book a demo, fill in your details below and a member of the team will be in touch.

We understand the importance of giving you control over your email leads from PropertyPal. While we won't stop sending you valuable leads, our team is actively developing a system that allows you to manage the timing of these notifications. &nbsp;Soon, you will have the flexibility to customise your preferences, whether you choose to turn off email notifications altogether, opt for summary emails or continue receiving leads in real time as users generate them. This upcoming feature is designed with your convenience in mind and we will promptly notify you once you gain the ability to tailor the frequency of lead notifications according to your preferences. Stay tuned for more updates! To chat with us or to book a demo for Inbox Pro, fill in your details below and a member of the team will be in touch.

Make managing enquiries a breeze. InboxPro is the latest software in the Agent Advantage suite of tools. Don't let the influx of property enquiries slow you down, manage all leads from one place ensuring you stay on top of every enquiry quicker and easier than every before.Here's what you get access to:<ul><li>Manage PropertyPal enquiries from one place. Organise with text search, categories and reply instantly.</li><li>Enhance engagement with personalised responses to all or selected enquiries. Tailor responses to specific properties for a personalised touch.</li><li>Access a complete history of enquiries made by a single person for improved customer relationship management.</li><li>Ensure prompt communication with automatic reply templates.</li><li>Save time with response templates for quick and consistent answers.</li><li>Streamline workflow with grouped property enquiries, ensuring no lead is overlooked.</li></ul>What does this mean for you business?<ul><li>Save time</li><li>Simplified enquiry process</li><li>Streamlined communication &nbsp;</li></ul>To chat with us or to book a demo for Inbox Pro, fill in your details below and a member of the team will be in touch.

If you are on a pay-per-listing plan, you'll have access to a Lite version of the software which doesn't include all features. To unlock all features, including exclusive Agent Advantage tools like enhanced in-listing branding, the ability to build comparable reports and insights on your branch performance, consider switching to the membership plan.&nbsp;To chat with us about a membership plan or to book a demo, fill in your details below and a member of the team will be in touch.

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